Here you will find various questions that we are frequently asked. If you do not find the answer to your question here, please feel free to contact us using the Contact Form here on our website.
KPO Connect FAQ's
What forms of payment do you accept?
We accept payments using Credit/Debit Cards, Cash App, Venmo, and PayPal.
Please call customer service at 1.901.297.4148 ext. 3 for further details.
Print Shop FAQ's
- Do you also write cover letters?
Yes! Each cover letter is fully editable, allowing you to use it for multiple job applications.
Resume Service FAQ's
- Do you also write cover letters?
Yes! Each cover letter is fully editable, allowing you to use it for multiple job applications.
- How soon will I get my resume?
Once we have your payment and the completed questionnaire or copy of your resume, it will only take one (1) to two (2) business days (excluding Saturdays and Sundays) for you to have your initial draft. After carefully reviewing it, please inform us if we can then prepare the final copy or if there is a need for revision. Let us also know if you wish to expedite the process and we will try to accommodate your request the best we can.
- What does the Resume Posting Service do?
With years of experience in this industry, Resume Professional Writers has mastered the art of job board posting. We offer this service to let potential employers find you at your own convenience.
- I already have an existing resume. Does that help? What if I don't have a resume at all?
We work from scratch. If you have an existing resume, we will use it as an additional source of information. When you complete the questionnaire, you will have the opportunity to paste your existing resume in the questionnaire. If you do not have an existing resume, we will work with you to gather details.
- What other resume services do you provide for?
We provide career coaching, job search coaching, interview preparation, resume distribution, career marketing, and a host of career solutions that will jumpstart your career.
- Do I need a cover letter?
Some employers require one, others don’t. A cover letter could serve as a great introduction to your resume. We have a bundled package that would allow you to order a cover letter for a discounted price. For more information, visit:
- What is a reference list? Tell me more about it.
We will organize your references and prepare a sheet known as a reference list that you can produce when employers demand such information.
- How much time do I have to request revisions?
All revision requests must be completed within thirty days (from the time we e-mail the first draft).
- Do you also write cover letters?
- How soon will I get my resume?
- What does the Resume Posting Service do?
- I already have an existing resume. Does that help? What if I don't have a resume at all?
- What other resume services do you provide for?
- Do I need a cover letter?
- What is a reference list? Tell me more about it.
- How much time do I have to request revisions?
Yes! Each cover letter is fully editable, allowing you to use it for multiple job applications.
Once we have your payment and the completed questionnaire or copy of your resume, it will only take one (1) to two (2) business days (excluding Saturdays and Sundays) for you to have your initial draft. After carefully reviewing it, please inform us if we can then prepare the final copy or if there is a need for revision. Let us also know if you wish to expedite the process and we will try to accommodate your request the best we can.
With years of experience in this industry, Resume Professional Writers has mastered the art of job board posting. We offer this service to let potential employers find you at your own convenience.
We work from scratch. If you have an existing resume, we will use it as an additional source of information. When you complete the questionnaire, you will have the opportunity to paste your existing resume in the questionnaire. If you do not have an existing resume, we will work with you to gather details.
We provide career coaching, job search coaching, interview preparation, resume distribution, career marketing, and a host of career solutions that will jumpstart your career.
Some employers require one, others don’t. A cover letter could serve as a great introduction to your resume. We have a bundled package that would allow you to order a cover letter for a discounted price. For more information, visit:
We will organize your references and prepare a sheet known as a reference list that you can produce when employers demand such information.
All revision requests must be completed within thirty days (from the time we e-mail the first draft).
- How do I know my information is secure?
With years of experience in online services, we exclusively use the latest and most secure data encryption and internet security software, protecting your information with regular system checks and updates.
- Can you write a resume for career changers?
Yes. If you are doing the same type of work in a different industry, such as sporting goods sales from car sales, we can highlight your sales skills that will make you qualified for the position.
- Can I ask for a refund if I’m not satisfied with the result?
Our professional resume writers reserve the right not to honor specific requests for refund made by the client.
- I am an existing client (used your services in the past). Now I need an update. How do I proceed?
If you have used our services in the past and want to update your resume, please call us at 901.297.4148. We will set up a package to match your current needs.
- What is the PDF version?
The PDF version will ensure that you see the resume exactly as it is at our end (without the format getting distorted due to different versions of software).
You can also send the PDF file to employers (in addition to the regular Word file) to ensure that they see your resume without distortion. You will need Adobe Reader to view these files.
If you do not have Adobe Reader, you can download it free at: www.adobe.com
- In what format will I get my documents?
All documents will be sent via e-mail as a Word file and a PDF. Upon your final approval you will receive 2 versions of your resume:
*Microsoft Word (.doc). The Word version is fully editable and becomes yours to edit as needed in the future.
*Portable Document Format (.pdf) The PDF version is the final version that you can send to potential employers.
- I barely have anything to put on my resume. What can you do?
For an entry level resume, you may have little (or no) professional background info to point to reference. That’s okay! We will evaluate your experiences and skills, and you will see that you’ve got more background than you think. Our quick questionnaire will give us the data we need to make your resume stand out.
- How do I know my information is secure?
- Can you write a resume for career changers?
- Can I ask for a refund if I’m not satisfied with the result?
- I am an existing client (used your services in the past). Now I need an update. How do I proceed?
- What is the PDF version?
- In what format will I get my documents?
- I barely have anything to put on my resume. What can you do?
With years of experience in online services, we exclusively use the latest and most secure data encryption and internet security software, protecting your information with regular system checks and updates.
Yes. If you are doing the same type of work in a different industry, such as sporting goods sales from car sales, we can highlight your sales skills that will make you qualified for the position.
Our professional resume writers reserve the right not to honor specific requests for refund made by the client.
If you have used our services in the past and want to update your resume, please call us at 901.297.4148. We will set up a package to match your current needs.
The PDF version will ensure that you see the resume exactly as it is at our end (without the format getting distorted due to different versions of software).
You can also send the PDF file to employers (in addition to the regular Word file) to ensure that they see your resume without distortion. You will need Adobe Reader to view these files.
If you do not have Adobe Reader, you can download it free at: www.adobe.com
All documents will be sent via e-mail as a Word file and a PDF. Upon your final approval you will receive 2 versions of your resume:
*Microsoft Word (.doc). The Word version is fully editable and becomes yours to edit as needed in the future.
*Portable Document Format (.pdf) The PDF version is the final version that you can send to potential employers.
For an entry level resume, you may have little (or no) professional background info to point to reference. That’s okay! We will evaluate your experiences and skills, and you will see that you’ve got more background than you think. Our quick questionnaire will give us the data we need to make your resume stand out.